{"id":309,"date":"2025-02-18T11:43:23","date_gmt":"2025-02-18T10:43:23","guid":{"rendered":"https:\/\/mikro-farma.com\/?page_id=309"},"modified":"2025-02-19T20:33:26","modified_gmt":"2025-02-19T19:33:26","slug":"pravila-o-reklamaciji","status":"publish","type":"page","link":"https:\/\/mikro-farma.com\/?page_id=309","title":{"rendered":"Pravila o reklamaciji"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"309\" class=\"elementor elementor-309\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-65818c0 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"65818c0\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-23899ea\" data-id=\"23899ea\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-57b9d55 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"57b9d55\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0c0ef09\" data-id=\"0c0ef09\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e24aadb elementor-widget elementor-widget-heading\" data-id=\"e24aadb\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Pravila o reklamacijama i povratu robe<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-96a8a4d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"96a8a4d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b2d84d4\" data-id=\"b2d84d4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7536c4 elementor-widget elementor-widget-text-editor\" data-id=\"a7536c4\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"35\" data-end=\"218\">Hvala \u0161to ste kupili proizvode iz na\u0161e ponude. Ako niste zadovoljni proizvodom ili imate bilo kakva pitanja u vezi s reklamacijom, slobodno nas kontaktirajte putem sljede\u0107ih kanala.<\/p><h3 data-start=\"220\" data-end=\"249\">1. Kontakt informacije:<\/h3><p data-start=\"251\" data-end=\"403\"><strong data-start=\"251\" data-end=\"268\">Naziv tvrtke:<\/strong> OPG Mikro Farma<br data-start=\"284\" data-end=\"287\" \/><strong data-start=\"287\" data-end=\"298\">Adresa:<\/strong> Ul. kralja Tomislava 245, 31222 Bizovac<br data-start=\"338\" data-end=\"341\" \/><strong data-start=\"341\" data-end=\"352\">E-mail:<\/strong> <a rel=\"noopener\" data-start=\"353\" data-end=\"373\">info@mikro-farma.com<\/a><br data-start=\"373\" data-end=\"376\" \/><strong data-start=\"376\" data-end=\"388\">Telefon:<\/strong> 091 793 1099<\/p><h3 data-start=\"405\" data-end=\"435\">2. Pravo na reklamaciju:<\/h3><p data-start=\"436\" data-end=\"614\">Kupci imaju pravo reklamirati proizvod ako on nije u skladu s ugovorenim, o\u0161te\u0107en je ili neispravan. Reklamacija se mo\u017ee podnijeti u roku od 14 dana od dana primitka proizvoda.<\/p><h3 data-start=\"616\" data-end=\"646\">3. Postupak reklamacije:<\/h3><p data-start=\"647\" data-end=\"732\">Po\u0161aljite nam e-mail na adresu <strong data-start=\"678\" data-end=\"702\"><a rel=\"noopener\" data-start=\"680\" data-end=\"700\">info@mikro-farma.com<\/a><\/strong> sa sljede\u0107im informacijama:<\/p><ul data-start=\"734\" data-end=\"855\"><li data-start=\"734\" data-end=\"766\">Broj narud\u017ebe i datum kupnje<\/li><li data-start=\"767\" data-end=\"798\">Opis problema ili o\u0161te\u0107enja<\/li><li data-start=\"799\" data-end=\"855\">Fotografije o\u0161te\u0107enog proizvoda (ako je primjenjivo)<\/li><\/ul><p data-start=\"857\" data-end=\"916\">Ili nas kontaktirajte telefonom na broj <strong data-start=\"897\" data-end=\"913\">091 793 1099<\/strong>.<\/p><h3 data-start=\"918\" data-end=\"950\">4. Razlozi za reklamaciju:<\/h3><ul data-start=\"952\" data-end=\"1130\"><li data-start=\"952\" data-end=\"990\">Proizvod nije onaj koji je naru\u010den<\/li><li data-start=\"991\" data-end=\"1029\">Proizvod je o\u0161te\u0107en ili neispravan<\/li><li data-start=\"1030\" data-end=\"1087\">Proizvod nije isporu\u010den u dogovorenom vremenskom roku<\/li><li data-start=\"1088\" data-end=\"1130\">Proizvod je o\u0161te\u0107en tijekom transporta<\/li><\/ul><h3 data-start=\"1132\" data-end=\"1164\">5. Rje\u0161avanje reklamacije:<\/h3><p data-start=\"1165\" data-end=\"1221\">U slu\u010daju prihva\u0107anja reklamacije, OPG Mikro Farma \u0107e:<\/p><ul data-start=\"1223\" data-end=\"1312\"><li data-start=\"1223\" data-end=\"1260\">Zamijeniti proizvod odgovaraju\u0107im<\/li><li data-start=\"1261\" data-end=\"1312\">Ponuditi povrat novca (ako zamjena nije mogu\u0107a)<\/li><\/ul><p data-start=\"1314\" data-end=\"1397\">Ako reklamacija nije prihva\u0107ena, kupac \u0107e biti obavije\u0161ten o razlozima odbijanja.<\/p><h3 data-start=\"1399\" data-end=\"1425\">6. Povrat proizvoda:<\/h3><p data-start=\"1426\" data-end=\"1587\">Ako je reklamacija prihva\u0107ena, kupac mo\u017ee vratiti proizvod putem kurirske slu\u017ebe ili ga donijeti osobno na adresu: <strong data-start=\"1541\" data-end=\"1584\">Ul. kralja Tomislava 245, 31222 Bizovac<\/strong>.<\/p><h3 data-start=\"1589\" data-end=\"1611\">7. Povrat novca:<\/h3><p data-start=\"1612\" data-end=\"1700\">Povrat novca bit \u0107e izvr\u0161en u roku od <strong data-start=\"1650\" data-end=\"1661\">14 dana<\/strong> od trenutka prihva\u0107anja reklamacije.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Pravila o reklamacijama i povratu robe Hvala \u0161to ste kupili proizvode iz na\u0161e ponude. Ako niste zadovoljni proizvodom ili imate [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-309","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mikro-farma.com\/index.php?rest_route=\/wp\/v2\/pages\/309","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mikro-farma.com\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mikro-farma.com\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mikro-farma.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mikro-farma.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=309"}],"version-history":[{"count":10,"href":"https:\/\/mikro-farma.com\/index.php?rest_route=\/wp\/v2\/pages\/309\/revisions"}],"predecessor-version":[{"id":374,"href":"https:\/\/mikro-farma.com\/index.php?rest_route=\/wp\/v2\/pages\/309\/revisions\/374"}],"wp:attachment":[{"href":"https:\/\/mikro-farma.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=309"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}